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Before posting a bug report or a feature request, search the forum for an older post on the same topic. If you are reporting a crash, try capturing a crash dump. You can find instructions here: How to capture crash dumps



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bromsgrove_it
PostPosted: Fri Feb 27, 2015 4:36 am 
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Joined: Fri Feb 27, 2015 4:08 am
Posts: 1
Had the program working fine but then for some reason it stopped (Explorer crashes and restarts when click on Start Menu).

Have tried installing and reinstalling. Both stable and beta releases. Even tried manually deleting leftover files and registry entries after uninstall before reboot and reinstalling.

Dump files below (as per viewtopic.php?f=12&t=6) -
procdump -e explorer.exe
procdump -n 10 -s 1 explorer.exe

Any suggestions?

https://onedrive.live.com/redir?resid=5BD3581F43E473EC!272&authkey=!ABwjSYOqD99jZ0E&ithint=file%2czip
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Ivo
PostPosted: Fri Feb 27, 2015 8:26 am 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
Looks like it is getting stuck looking for newly installed programs while trying to read the timestamp of some EXE file. If this problem started recently, a likely cause is that the drive where the EXE is located is getting corrupted. Run a disk checker. Unfortunately with a minidump like this I can't tell you the path to the EXE and which drive it is on.

You may also try disabling the feature by unchecking "Highlight newly installed programs" in the General Behavior tab in the settings.
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Gaurav
PostPosted: Thu Mar 26, 2015 3:53 am 
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Joined: Thu Jan 03, 2013 12:38 am
Posts: 5374
Can it be because the device is a WIMBoot tablet? Meaning the OS is running from a WIM file: http://www.howtogeek.com/196416/wimboot ... -gb-drive/

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
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