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 Post subject: Display is blank
PostPosted: Thu Feb 05, 2015 1:16 pm 
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Joined: Thu Feb 05, 2015 1:13 pm
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Brand new ASUS laptop, Win 8. Just loaded Classic Shell, selected Start Menu version and then the look of Win7. Screen went blank. Can see cursor, and task manager, that is it. Upon reboot, see computer start up pic, name and pw entry screen, upon entering PW, goes blank. Looking for help... hard to diagnose or work on when you cannot see a screen... Have toggled all screen F keys, no change. thanks


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 Post subject: Re: Display is blank
PostPosted: Thu Feb 05, 2015 1:30 pm 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
Looks like Explorer is crashing for some reason.
Maybe this thread will help you get back to a working state: viewtopic.php?f=7&t=4213


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 Post subject: Re: Display is blank
PostPosted: Thu Feb 05, 2015 2:51 pm 
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Thanks, I had already found that thread, sorry, didn't work?


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 Post subject: Re: Display is blank
PostPosted: Fri Feb 06, 2015 5:54 am 
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Joined: Fri Feb 06, 2015 5:44 am
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YosDad wrote:
Brand new ASUS laptop, Win 8. Just loaded Classic Shell, selected Start Menu version and then the look of Win7. Screen went blank. Can see cursor, and task manager, that is it. Upon reboot, see computer start up pic, name and pw entry screen, upon entering PW, goes blank. Looking for help... hard to diagnose or work on when you cannot see a screen... Have toggled all screen F keys, no change. thanks
I ran across this same issue with my sisters Asus Laptop, I went into Task Manager, Users, Right Click, Manage Accounts on the name, then u can create a Guest Acct, you will be able to get online and 100% access to laptop this way, however I am working on the issue of accessing thru Admin at this point. This will at least get you back into your PC. Hope this helps. Melissa


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 Post subject: Re: Display is blank
PostPosted: Fri Feb 06, 2015 9:50 am 
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YosDad wrote:
Thanks, I had already found that thread, sorry, didn't work?

What didn't work? Were you unable to uninstall Classic Shell, or you did but it didn't solve the problem?


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