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Please, keep discussions on topic and in the right forum. The start menu topics go into the Classic Start Menu forum, etc. This makes it easier for people to locate topics they are looking for.
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chipsreynolds
 Post subject: Please help- Freeze
PostPosted: Thu Mar 12, 2015 11:07 am 
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Joined: Thu Mar 12, 2015 11:03 am
Posts: 1
Hi,

i have win 8.1 installed, downloaded CS 4.1 and it causes the system to freeze when I try to open the stat menu

I have tried to exclude it in my Avast protection (even turned off Avast for awhile) and it still freezes.

I have disabled "Highlight new installed" and disabled Windows updates on shutdown in the CS settings.

I have uninstalled CS and when I did, the system ran smooth, but I want classic shell installed! When I reinstalled, the problem kept going :/

Please help!
and thank you
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Jcee
 Post subject: Re: Please help- Freeze
PostPosted: Thu Mar 12, 2015 6:49 pm 
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Joined: Sun Jan 06, 2013 1:44 pm
Posts: 1996
Have you customized the menu any? IE does it freeze in the default state? if you've added any network items, there is often a long delay before classic shell can read them (causing an apparent freeze)
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Ivo
 Post subject: Re: Please help- Freeze
PostPosted: Thu Mar 12, 2015 7:22 pm 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
Use the instructions here: viewtopic.php?f=12&t=6
to capture a crash dump while Explorer is frozen.
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