Is this PC joined to a domain? In that case, any GPO settings set on the domain controller will be enforced for your account even if you have an administrator account.
To customize the Programs folder, right click on any item inside it and choose "Delete" or Rename. Is this not shown? Alternatively, you can right click the "Programs" folder itself and choose "Open" and "Open All Users". It will open the Programs folder in Explorer. There you can delete or rename items as required. The Start Menu combines these two folders.
If deleting does not work, you can right click on an unneeded item, click Properties and set the Hidden attribute from the General tab. Then that item will be hidden from the Start menu.
The area in the main menu above the "Programs" item is the Most Frequently used/Recently used area. Above it are pinned items. The items in the recent list cannot be freely sorted. They are sorted by frequency of use or how recently they were launched. You can sort them by name from the Start Menu Settings -> Main Menu tab -> check "Sort by name" under "Show recent or frequent programs".
The pinned area is freely sortable by drag and drop. Maybe "Auto Arrange" is on for it? Right click any of the pinned items and uncheck "Auto arrange". (It might be inside an "Organize Start Menu" submenu).
In the Start Menu configuration settings, if you have checked "Show recent programs on top" on the Main Menu tab, your pinned items might be showing below and the Recent/Frequent list above.
As of Classic Shell 4.3.0, there is no indication of what the top list in the main menu above the separator is and what the bottom list is (pinned or recent/frequent). So you will have to first figure out, what your Start menu is showing.
_________________ Links to some general topics:● Compare Start Menus ● Read the Search box usage guide.
I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
|