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Board index » Discussion » Classic Start Menu

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Please, keep discussions on topic and in the right forum. The start menu topics go into the Classic Start Menu forum, etc. This makes it easier for people to locate topics they are looking for.
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Redbus
PostPosted: Wed Apr 27, 2016 5:57 am 
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Posts: 5
Having problems with classic shell start button/menu.


Brand new windows 10 laptop, home edition. Installed classic shell OK and it works when computer boots up. After pressing the start button, it no longer works. The start button depresses and then nothing happens. The taskbar locks up and when the curser is placed over the start button, all I get is the revolving circle. I have to sign out and then sign back in to get the start button to work again. I have un-installed classic shell and Windows start button and menu works OK. I know classic shell works on Win10 as I have another laptop where classic shell function seamlessly.
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Gaurav
PostPosted: Wed Apr 27, 2016 6:19 am 
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Which build of Windows 10 are you running (find out using this method: http://winaero.com/blog/how-to-find-the ... e-running/) and what is your exact Classic Shell version? If your build is older, update to the latest available stable build via Windows Update and also make sure you are using the latest Classic Shell.

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Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
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Redbus
PostPosted: Thu Apr 28, 2016 9:31 pm 
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Sorted by installing latest Win 10 build.
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Redbus
PostPosted: Fri Apr 29, 2016 5:03 pm 
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Thought it had been fixed, with latest Win 10 build home edition and the latest Classic Shell, but still have problems. No problem with the Win 10 start/tablets.
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Ivo
PostPosted: Fri Apr 29, 2016 5:11 pm 
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What kind of problems?
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Redbus
PostPosted: Fri Apr 29, 2016 10:34 pm 
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It completely locks up the toolbar, icons don't work, clock stops and the start button appears to depress and then nothing. Evenually I manage to right click and exit classic shell and it reverts to WIN 10 start and toolbar unlocks. I have been control-alt-delete to enter task manager, change users, come back in as the same user and the shell works again, once, then locks up.
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Gaurav
PostPosted: Fri Apr 29, 2016 10:39 pm 
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If you can capture a slowdown dump using these instructions: viewtopic.php?f=12&t=6 it can be fixed if the cause can be determined by Ivo analyzing the dump.

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
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Redbus
PostPosted: Sat Apr 30, 2016 5:29 pm 
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Joined: Wed Apr 27, 2016 5:45 am
Posts: 5
In which section is HKLM\SOFTWARE\Microsoft\Windows\Windows Error Reporting as I cannot find it in registry. Can someone answer this please.


Last edited by Redbus on Tue May 03, 2016 12:18 pm, edited 1 time in total.

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Gaurav
PostPosted: Tue May 03, 2016 12:46 pm 
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HKLM=HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting. You could also try creating a dump using the first method.

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
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