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PostPosted: Sat Aug 01, 2015 8:06 am 
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i'm using Classic Shell while some month and when I try to install a new version (4.1.2), there is a strange problem :



I can't find this msi file ClassicShellSetup64_3_9_3 nowhere, I don't know why and how but I can't have the latest version of Classic Shell. I can't uninstall Classic Shell too..
What's the exact problem ? What do I do ?

Sorry for my little english but as you can see in the picture, I speak french :)
Thanks !


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PostPosted: Sat Aug 01, 2015 9:40 am 
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Wow! I can't believe anyone is using version 3.9.3 - that was just a beta from 2 years ago!
If you still have the installer exe, run it and chose the Remove option.

If you don't, that can be a problem. Unfortunately I can't find any archive that still has that build. You will have to try removing it manually. Try these steps:

1 Clean the registry
1a. Press Win+R keys on your keyboard to bring up the Run dialog. Type: regedit and press Enter. Registry Editor will open. Go to HKEY_CLASSES_ROOT\Installer\Products. Press Ctrl+F to bring up Find. Search for "Classic" and you will find the sub-key that belongs to Classic Shell. Rename the key (like add _ in front of the name). You can delete it, but renaming is safer so you can restore it if you mess things up.

1b. Next, go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall and do the same - search for Classic, rename or delete the key

1c. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and delete the value named "Classic Start Menu"

2. Unregister DLLs
2a. Open an admin command prompt. Admin command prompt can be opened by typing: cmd at the Windows Start Menu/Start screen and right clicking and choosing Run as administrator. Another way to open admin command prompt is to press Ctrl+Shift+Enter after typing: cmd at the Start menu/screen.

Note: You can change directories at the command prompt by typing cd <path to directory> e.g. cd C:\Program Files will take you there.

2b. For 32-bit OS
Go to the C:\Windows\System32 folder and type the command regsvr32 /u StartMenuHelper32.dll
Go to the C:\Program Files\Classic Shell folder (by typing cd C:\Program Files\Classic Shell) and then type:
regsvr32 /u ClassicExplorer32.dll
regsvr32 /u ClassicIEDLL_32.dll

2c. For 64-bit OS
Go to the C:\Windows\System32 folder and type regsvr32 /u StartMenuHelper64.dll
Go to the C:\Windows\SysWOW64 folder and type regsvr32 /u StartMenuHelper32.dll
Go to the C:\Program Files\Classic Shell folder and type:
regsvr32 /u ClassicExplorer32.dll
regsvr32 /u ClassicExplorer64.dll
regsvr32 /u ClassicIEDLL_32.dll
regsvr32 /u ClassicIEDLL_64.dll

3. Restart Windows. Wait 15 seconds. Make sure the Classic Shell start menu is not running. If it is, right-click on the start button and select Exit.

4. Delete the C:\Program Files\Classic Shell from Explorer. It will ask you for admin permissions. If you are unable to delete some DLL file, most likely it is still registered and in use. Repeat step #2.

5. From the C:\Windows\System32 folder delete StartMenuHelper32.dll (for 32-bit OS) or StartMenuHelper64.dll (for 64-bit OS). Again, if the DLL is in use you need to repeat step #2.

6. Install the latest version of Classic Shell from http://www.classicshell.net

7. Uninstall Classic Shell and restart

This should clear all traces of Classic Shell from the system. You are free to install any other version of Classic Shell or continue without it.


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PostPosted: Sun Aug 02, 2015 1:13 pm 
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Thanks for this answer ! I was trying to remove manually but I have another strange problem :



"<<The StartMenuHelper64.dll>> module was loaded but the call to DllUnregisterServer failed with error code 0x8007005"


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PostPosted: Sun Aug 02, 2015 6:24 pm 
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Probably you didn't use an admin command prompt.


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PostPosted: Mon Aug 03, 2015 2:29 pm 
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Again the same problem even all step correctly followed (and even the admin command prompt)



Can't understand :/


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PostPosted: Mon Aug 03, 2015 8:52 pm 
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Search your registry for ClassicShellSetup64_3_9_3.msi and see where it is found. I bet it will be under Classes\Installer\Products. You must have missed something in the registry.


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PostPosted: Mon Aug 03, 2015 9:49 pm 
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@Ystil, as a last resort you could try using the Windows Installer Cleanup Utility. See this post: viewtopic.php?f=19&t=1741#p8875

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I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.


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PostPosted: Tue Aug 04, 2015 12:22 pm 
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Joined: Sat Aug 01, 2015 7:43 am
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Thanks for all ! Finally I could update Classic Shell, now I enjoy the new version, thanks a lot for all your answer and your help ! :D


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