Classic Shell :: View topic - Right Click Hangs Windows Explorer

This usually means a problem with some shell extension. Create a crash dump using these instructions: viewtopic.php?f=12&t=6

The error you have is "module not found". However the dump is incomplete and it is not clear what module that is.
On the other hand I see you have another start menu software running at the same time. I recommend you uninstall it.

Modules are DLL files.

You may try running Process Monitor and see what DLLs the Explorer process is trying to load.

The other menu is IObit's Start Menu 8.

Ivo wrote:

Modules are DLL files.

You may try running Process Monitor and see what DLLs the Explorer process is trying to load.

The other menu is IObit's Start Menu 8.

I Uninstalled OIbit Start Menu 8, right clicked on a random Windows Explorer folder, got another hang issue and generated a new .dmp file.

I'll uploaded after I get off work tonight.

Author:	Labrat0116 [ Thu Nov 06, 2014 10:22 am ]
Post subject:	Right Click Hangs Windows Explorer
Everytime I do a Right Click while using Windows Explorer on my laptop, it HANGS endlessly. I'm forced to do a Shutdown and pull out the battery to reset my laptop. I don't know if this has something to do with Classic Shell or not, but my leaning in this direction. I'm at loss at this point ? Ideas ? TIA

Author:	Ivo [ Thu Nov 06, 2014 10:26 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
This usually means a problem with some shell extension. Create a crash dump using these instructions: viewtopic.php?f=12&t=6

Author:	Labrat0116 [ Thu Nov 06, 2014 11:27 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
Ivo wrote: This usually means a problem with some shell extension. Create a crash dump using these instructions: viewtopic.php?f=12&t=6 Ok, mission accomplished. Just don't know how the share the file here..... yet. How do I share a file out of my Google Drive ?

Author:	Labrat0116 [ Thu Nov 06, 2014 11:30 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
Can you open this link ?? https://drive.google.com/file/d/0BxIk-q ... sp=sharing

Author:	Labrat0116 [ Thu Nov 06, 2014 11:47 pm ]
Post subject:	Re: Right Click Hangs Windows Explorer
Labrat0116 wrote: Can you open this link ?? https://drive.google.com/file/d/0BxIk-q ... sp=sharing So how does one open a .dmp file to reveal the contents ?

Classic Shell http://classicshell.net/forum/

Right Click Hangs Windows Explorer http://classicshell.net/forum/viewtopic.php?f=8&t=3332	Page 1 of 1

Author:	Ivo [ Fri Nov 07, 2014 12:41 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
The error you have is "module not found". However the dump is incomplete and it is not clear what module that is. On the other hand I see you have another start menu software running at the same time. I recommend you uninstall it.

Author:	Labrat0116 [ Fri Nov 07, 2014 7:25 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
Ivo wrote: The error you have is "module not found". However the dump is incomplete and it is not clear what module that is. On the other hand I see you have another start menu software running at the same time. I recommend you uninstall it. What are modules ?? How do I find out what it is ? What's the name of the other start menu ?

Author:	Ivo [ Fri Nov 07, 2014 8:15 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
Modules are DLL files. You may try running Process Monitor and see what DLLs the Explorer process is trying to load. The other menu is IObit's Start Menu 8.

Author:	Labrat0116 [ Fri Nov 07, 2014 12:19 pm ]
Post subject:	Re: Right Click Hangs Windows Explorer
Ivo wrote: Modules are DLL files. You may try running Process Monitor and see what DLLs the Explorer process is trying to load. The other menu is IObit's Start Menu 8. I Uninstalled OIbit Start Menu 8, right clicked on a random Windows Explorer folder, got another hang issue and generated a new .dmp file. I'll uploaded after I get off work tonight.

Author:	Labrat0116 [ Sat Nov 08, 2014 7:50 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
Labrat0116 wrote: Ivo wrote: Modules are DLL files. You may try running Process Monitor and see what DLLs the Explorer process is trying to load. The other menu is IObit's Start Menu 8. I Uninstalled OIbit Start Menu 8, right clicked on a random Windows Explorer folder, got another hang issue and generated a new .dmp file. I'll uploaded after I get off work tonight. Ok, I uninstalled SM 8, I also disable the Windows Credentials Password log-in. The Right-Click DOES work now, a bit slow, but it's working. Still generating CrashDump files. Here's the latest below. https://drive.google.com/file/d/0BxIk-q ... sp=sharing

Author:	Ivo [ Sat Nov 08, 2014 7:57 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
The "module not found" error is generated by NavShExt.dll, which is part of Norton. Nothing to do with Classic Shell.

Author:	Techn [ Fri Nov 28, 2014 8:55 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
I am having a similar problem but didn't want to create a new thread. When I right click on any file in windows explorer that explorer window hangs for exactly 7 seconds. However this only happens every time a new explorer window is opened. It does not happen on the second right click after the first has eventually completed. Is there anyway to fix this? It is hugely frustrating.

Author:	Ivo [ Fri Nov 28, 2014 10:41 am ]
Post subject:	Re: Right Click Hangs Windows Explorer
This usually indicates a problem with a shell extension. Disable them one by one and see which one it is. A slowdown like that usually means it is trying to access the network and timing out when it is initialized (once for each new window).

Author:	Techn [ Fri Nov 28, 2014 1:15 pm ]
Post subject:	Re: Right Click Hangs Windows Explorer
How do I go about doing that? I had a quick search and downloaded shell extensions manager and shell menu view. But they both bring up a long list of entries.

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