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Norm@Home
 Post subject: Installation Error?
PostPosted: Fri Dec 09, 2016 10:36 am 
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Joined: Thu Dec 10, 2015 3:45 pm
Posts: 6
I have a friend who's computer I helped to install back in 2011, it had Windows 7 x64 Pro and has been upgraded to Windows 10 Pro; she's been having some odd problems which I've mostly worked out but after the Windows 10 Anniversary update Classic Shell was disabled or removed (it had been installed and working previously), I downloaded the latest 4.3.0 but when I went to install it I got the error message "Classic Shell requires Windows 7 or later" and this computer clearly has Windows 10.

What's the problem and why can't I reinstall the latest Classic Shell on this computer?
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Ivo
 Post subject: Re: Installation Error?
PostPosted: Fri Dec 09, 2016 10:59 am 
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Joined: Wed Jan 02, 2013 11:38 pm
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Look at the compatibility settings of the installer (in the file properties in Explorer). See if there is a setting to use compatibility with older version of Windows.
I think last time somebody reported such problem, they were launching the installer from TotalCommander or some other such tool. If that's the case for you, try running directly from Explorer.
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Norm@Home
PostPosted: Fri Dec 09, 2016 3:44 pm 
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Thanks, I have no idea what the problem actually was but when I deleted the existing install file and downloaded a new copy which installed without that error.

Thanks for all your hard work!
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