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kyanite286
PostPosted: Sun Aug 14, 2016 8:47 am 
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Posts: 5
I got hit with the hacker version. I knew what had happened right away (so I was able to fix it), but I didn't realize it came from classic shell until today when I read so on the home page.

I have tried to uninstall, reinstall, etc. the version on my computer but it keeps giving me an error saying it needs to restart to make the necessary changes, but everytime it tries it still gives me an error regardless of if I am uninstalling or installing the new clean version.

Does anyone have any suggestions on how to force an uninstall of the software? Like I said, I can't even reinstall over the version that is on my computer. I am using windows 10.

Thanks in advance.
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Ivo
PostPosted: Sun Aug 14, 2016 9:05 am 
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The "hacked" version was not an installer at all. It didn't install anything, just corrupted the MBR sector.

To force a manual uninstall, use the Classic Shell Utility from here: http://classicshell.net/downloads/
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kyanite286
PostPosted: Mon Aug 15, 2016 6:08 am 
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Alright, thanks very much. I appreciate it!
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kyanite286
PostPosted: Mon Aug 15, 2016 7:45 am 
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I used the classic shell utility to uninstall. I rebooted when instructed and it seemed to work fine. However, now I can't install classic shell! I keep getting an install error.


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Gaurav
PostPosted: Mon Aug 15, 2016 8:22 am 
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What is the error? The image did not get attached.

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Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
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kyanite286
PostPosted: Mon Aug 15, 2016 11:01 am 
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Posts: 5
Sorry about that, the error was:

"The Installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503."

then right after:

"The Installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2502."
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Gaurav
PostPosted: Mon Aug 15, 2016 11:07 am 
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Fix MSI installer errors 2502 and 2503 in Windows 10, Windows 8.1 and Windows 7: http://winaero.com/blog/fix-msi-install ... windows-7/

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
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kyanite286
PostPosted: Tue Aug 16, 2016 7:39 am 
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Joined: Sun Aug 14, 2016 8:42 am
Posts: 5
Thanks that worked! Somehow my administrator account, lost permissions to the folder.
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