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Please, keep discussions on topic and in the right forum. The start menu topics go into the Classic Start Menu forum, etc. This makes it easier for people to locate topics they are looking for.
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cyrusmd
PostPosted: Mon Jul 25, 2016 10:33 am 
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Joined: Wed Dec 11, 2013 6:29 pm
Posts: 2
Yesterday, I upgraded from Win 7 to Win 10 Pro. After upgrading I cannot run or uninstall Classic Shell. When I try to reinstall, I get "The specific user account exists" notification and when I press enter, the installation rolls back. Is Microsoft blocking the install? or is there another way of uninstalling and re-installing.
Please advise. Classic Shell is a must for Windows 10 users. Thank you Ivo.
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Ivo
PostPosted: Mon Jul 25, 2016 10:59 am 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
Download the Classic Shell Utility from here: http://www.classicshell.net/downloads/
Choose the option to do manual uninstall, and follow the instructions. Then reboot when prompted.
Install the latest stable version 4.2.5c, or if you are using pre-release Insider builds of Windows 10 then use beta version 4.2.7.
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Gaurav
PostPosted: Mon Jul 25, 2016 11:05 am 
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Joined: Thu Jan 03, 2013 12:38 am
Posts: 5374
You could also try running this troubleshooter if the Classic Shell Utility does not work: https://support.microsoft.com/en-us/hel ... or-removed

Direct link to troubleshooter: http://aka.ms/Program_Install_and_Uninstall

This troubleshooter is a general fix up of issues with Windows Installer.

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.
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