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 Post subject: install problem
PostPosted: Wed Aug 12, 2015 10:13 pm 
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Joined: Wed Aug 12, 2015 10:06 pm
Posts: 4
I am running version 4.1.0 and wanted to upgrade to lastest version. The new version will not install goes as far as the install window when I click on install it just sits there no activity
I uninstalled 4.1.0 and tried again to install lastest version Still no success.
I have Windows 8.1 Pro


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 Post subject: Re: install problem
PostPosted: Wed Aug 12, 2015 10:26 pm 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
See if you can get any logs from the installer. Use the /l* setting as shown here: http://www.classicshell.net/faq/#install_commands


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 Post subject: Re: install problem
PostPosted: Wed Aug 12, 2015 10:56 pm 
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Joined: Wed Aug 12, 2015 10:06 pm
Posts: 4
I did the following:


At Cmd promt > classicshellsetup_4_2_4.exe /I* log.txt
This did not do anything


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 Post subject: Re: install problem
PostPosted: Thu Aug 13, 2015 2:44 am 
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Joined: Wed Aug 12, 2015 10:06 pm
Posts: 4
I got the Following:


=== Logging started: 8/13/2015 2:28:29 ===
Action 2:28:30: INSTALL.
Action start 2:28:30: INSTALL.
Action 2:28:30: FindRelatedProducts. Searching for related applications
Action start 2:28:30: FindRelatedProducts.
FindRelatedProducts: Found application: {840C85B7-D3D6-4143-9AF9-DAE80FD54CFC}
Action ended 2:28:30: FindRelatedProducts. Return value 1.
Action 2:28:30: PrepareDlg.
Action start 2:28:30: PrepareDlg.
Info 2898. For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Info 2898. For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height.
Action 2:28:30: PrepareDlg. Dialog created
Action ended 2:28:30: PrepareDlg. Return value 1.
Action 2:28:30: AppSearch. Searching for installed applications
Action start 2:28:30: AppSearch.
AppSearch: Property: IE_BUILD, Signature: IEBuild
AppSearch: Property: APPLICATIONFOLDER, Signature: Path
Action ended 2:28:30: AppSearch. Return value 1.
Action 2:28:30: LaunchConditions. Evaluating launch conditions
Action start 2:28:30: LaunchConditions.
Action ended 2:28:30: LaunchConditions. Return value 1.
Action 2:28:30: ValidateProductID.
Action start 2:28:30: ValidateProductID.
Action ended 2:28:30: ValidateProductID. Return value 1.
Action 2:28:30: CostInitialize. Computing space requirements
Action start 2:28:30: CostInitialize.
Action ended 2:28:30: CostInitialize. Return value 1.
Action 2:28:30: FileCost. Computing space requirements
Action start 2:28:30: FileCost.
Action ended 2:28:30: FileCost. Return value 1.
Action 2:28:30: CostFinalize. Computing space requirements
Action start 2:28:30: CostFinalize.
Action ended 2:28:31: CostFinalize. Return value 1.
Action 2:28:31: MigrateFeatureStates. Migrating feature states from related applications
Action start 2:28:31: MigrateFeatureStates.
Action ended 2:28:31: MigrateFeatureStates. Return value 1.
Action 2:28:31: WelcomeDlg2.


Action start 2:28:31: WelcomeDlg2.
Action 2:28:31: WelcomeDlg2. Dialog created
Info 2898. For WixUI_Font_Title textstyle, the system created a 'Tahoma' font, in 0 character set, of 14 pixels height.
Action 2:28:35: LicenseAgreementDlg2. Dialog created
Action 2:28:39: CustomizeDlg2. Dialog created
Action 2:28:41: VerifyReadyDlg2. Dialog created
Action ended 2:28:43: WelcomeDlg2. Return value 1.
Action 2:28:43: ProgressDlg.
Action start 2:28:43: ProgressDlg.
Action 2:28:43: ProgressDlg. Dialog created
Action ended 2:28:43: ProgressDlg. Return value 1.
Action 2:28:43: ExecuteAction.
Action start 2:28:43: ExecuteAction.
Action 2:28:54: CancelDlg. Dialog created
Action 2:28:56: CancelDlg. Dialog created
Action 2:33:02: CancelDlg. Dialog created


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 Post subject: Re: install problem
PostPosted: Thu Aug 13, 2015 8:23 am 
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Joined: Wed Jan 02, 2013 11:38 pm
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Looks like you only gave it like 10 seconds. Try leaving it running for a few minutes. Sometimes Windows needs some time to initiate the installation - it has to figure out what files to update, to create a restore point, etc. The more programs you have installed, the longer it can take.


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 Post subject: Re: install problem
PostPosted: Thu Aug 13, 2015 11:34 pm 
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Joined: Wed Aug 12, 2015 10:06 pm
Posts: 4
Ran 45 min then Timed out. looks like I will just stay with 4.1.0. I can uninstall 4.1.0 but even this version will not install I have to revert system to earlier time to get 4.1.0 back


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