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PostPosted: Wed Oct 30, 2013 10:18 am 
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Hello,

Search result contains Outlook, but i am not able to open these.
Is this right?


Last edited by kuj_dk on Wed Oct 30, 2013 10:20 am, edited 1 time in total.

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PostPosted: Wed Oct 30, 2013 10:20 am 
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Which version of Outlook do you have installed and which Windows version? 32-bit Office or 64-bit? 64-bit Windows?

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PostPosted: Wed Oct 30, 2013 10:20 am 
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I have Outlook 2013 and WIN 8.1


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PostPosted: Wed Oct 30, 2013 11:42 am 
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I have Outlook 2013 and Win 8, but I don't see any search results from Outlook. I see results for OneNote, but they don't work (like what you describe). They don't work even in Explorer, so most likely the search connector is broken

Try this:
Open Explorer, then go to your user folder
Go inside the Searches folder
Do you see a search connector for Outlook inside the Search Connectors group?
If you do, double-click on it, then type something in the search box at the top. It will show you some search results
See if you can do anything with any of them - like open them, right-click, etc.


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PostPosted: Wed Oct 30, 2013 12:38 pm 
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On my PC, I am not able to open any Outlook emails from the %userprofile%\searches folder either.

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PostPosted: Tue Mar 11, 2014 11:09 am 
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I can't see that this was answered, but I have the same problem. I can see outlook entries in the search, but they are not clickable. I have gone to the search folder of the user and when I search there, the links are clickable. I am wondering if I have some settings incorrect.


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PostPosted: Tue Mar 11, 2014 11:32 am 
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If Outlook is open/running, then are you able to open emails from the Start Menu?

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PostPosted: Tue Mar 11, 2014 2:02 pm 
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No, Outlook is running all the time, but even then, if I go to the start menu, type in a search, if it is an email message that is shown(and it does have the microsoft icon), when I click on the item, the window goes away but nothing ever opens as a window or in outlook. I even tried doing this holding down the ctrl key in case it was popup related.


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PostPosted: Tue Mar 11, 2014 10:28 pm 
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Which Windows OS are you on and which version of Outlook? If you are on Windows 7, can you check if the Windows 7 Start Menu is opening the emails? I am starting to think that this may be unsupported in newer versions of Outlook.

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PostPosted: Wed Mar 12, 2014 4:38 am 
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It may be something new.... I'm running Windows 8.1 pro and Office 2013


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PostPosted: Wed Mar 12, 2014 8:07 am 
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I don't think Office 2013 installs IMAP or ONEINDEX search connectors. Did you install one manually?


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PostPosted: Wed Mar 12, 2014 8:38 am 
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Again, may be my problem, I don't know. I am not using any IMAP accounts in my Outlook 2013, it is used with my Exchange server on my network. I'm not familiar with ONEINDEX. As I stated earlier, if I go to the Searches folder for my user, I do see Microsoft Outlook in the Search Connector and using it, if I enter search criteria, the results are clickable. It is the results from the search box on the start menu that are not clickable.


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PostPosted: Wed Mar 12, 2014 9:32 am 
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Sorry, I meant "MAPI", which is the name of the Outlook's search connector (the ONEINDEX is the name for One Note). It is my understanding that the Office 2013 version of MAPI doesn't have the setting "includeInStartMenuScope", so it doesn't show in search results at all. You can hack it by adding the setting but that doesn't magically make it work with the start menu.


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PostPosted: Wed Mar 12, 2014 12:42 pm 
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Not sure how to hack it to see if it works...


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PostPosted: Wed Mar 12, 2014 10:12 pm 
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Attach the search connector file here.


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PostPosted: Sun Mar 16, 2014 11:46 am 
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I installed Outlook 2007 on 64-bit Windows 8 to test this because I know for sure that this version did support searching emails from the Start Menu. In this case, Outlook 2007 does not create the search connector by default but it does add its protocol handler to Windows Search Indexing Options. If I edit the registry so a search connector is created when I click "Restore default libraries", Explorer is able to search it and launch Outlook. I get calendar results from Outlook too in Explorer. However I get no results in the Start Menu at all. I presume this is because Office 2007 is 32-bit only and Windows is 64-bit?

I will try this with 64-bit Outlook 2010 too. Outlook 2013 - I am not sure it supports this any more. I am not even sure Outlook 2010 does.

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PostPosted: Sun Mar 16, 2014 12:22 pm 
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Well, hacking search connectors is not supported. As far as I know the only version of Outlook that is configured to be searched from the start menu is 2010.


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PostPosted: Wed Mar 19, 2014 8:07 am 
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Okay I tried this with 64-bit Outlook 2010 on 64-bit Windows 8.1 and yet there is not Outlook category at all in my Start Menu even if the search connector is present in the Searches folder and working (showing results and opens Outlook to show the messages).

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Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.


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PostPosted: Wed Mar 19, 2014 8:49 am 
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I have Office 2010 installed on Windows 7 and Windows 8. On 7 everything works correctly. I can find both mail and one notes and open them from the start menu. On 8 there is only search connector for One Note but it doesn't work, even in Explorer. It finds the one notes but you can't open them. There is no search connector for Outlook on 8 at all.

According to this: http://www.msoutlook.info/question/748 only 2007 and 2010 have any search capabilities. I don't know why they don't work on Windows 8.

Since the search is flaky even in Explorer, there is little hope to get it to work in the start menu. I don't plan to spend too much time on that feature.


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