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Before posting a bug report or a feature request, search the forum for an older post on the same topic. If you are reporting a crash, try capturing a crash dump. You can find instructions here: How to capture crash dumps



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PostPosted: Wed Feb 11, 2015 3:33 pm 
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Joined: Wed Feb 11, 2015 3:16 pm
Posts: 7
Hi Ivo,

I am very happy user of ClassicShell but I want to report an error event from today:

Quote:
Faulting application name: Explorer.EXE, version: 6.3.9600.17415, time stamp: 0x54503a3a
Faulting module name: ClassicExplorer64.dll, version: 4.2.0.0, time stamp: 0x548d2d73
Exception code: 0xc0000409
Fault offset: 0x0000000000032f8e
Faulting process id: 0xbac
Faulting application start time: 0x01d04641930bc1d4
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Program Files\Classic Shell\ClassicExplorer64.dll
Report Id: aa7e9b24-b23a-11e4-82a1-001a4d53acb5
Faulting package full name:
Faulting package-relative application ID:


Quote:
Fault bucket , type 0
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.3.9600.17415
P3: 54503a3a
P4: ClassicExplorer64.dll
P5: 4.2.0.0
P6: 548d2d73
P7: 0000000000032f8e
P8: c0000409
P9: 0000000000000000
P10:

Attached files:
C:\Users\FFreestyleRR\AppData\Local\Temp\WER9D51.tmp.appcompat.txt
C:\Users\FFreestyleRR\AppData\Local\Temp\WER9E3D.tmp.WERInternalMetadata.xml
C:\Users\FFreestyleRR\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Explorer.EXE_b08e543b5a3b4c7a476caef9cb17bfb355a598_bb20dcf4_cab_03129e5a\memory.hdmp
C:\Users\FFreestyleRR\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Explorer.EXE_b08e543b5a3b4c7a476caef9cb17bfb355a598_bb20dcf4_cab_03129e5a\triagedump.dmp

These files may be available here:
C:\Users\FFreestyleRR\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_Explorer.EXE_b08e543b5a3b4c7a476caef9cb17bfb355a598_bb20dcf4_cab_03129e5a

Analysis symbol:
Rechecking for solution: 0
Report Id: aa7e9b24-b23a-11e4-82a1-001a4d53acb5
Report Status: 4
Hashed bucket:



Here is the link for the dmp file:
http://dox.bg/files/dw?a=30e80d4891

I hope this will help you resolve the issue.
Keep up the good work!

Regards,
G.


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PostPosted: Thu Feb 12, 2015 11:13 pm 
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Joined: Wed Jan 02, 2013 11:38 pm
Posts: 5333
The problem seems related to the automated check for new versions. It may be a fault in Classic Shell or possibly a bug in Windows 10. I will have to investigate further.
In the meantime, you can disable the check for new versions.


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PostPosted: Fri Feb 13, 2015 12:38 am 
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Joined: Wed Feb 11, 2015 3:16 pm
Posts: 7
Thanks for the quick reply.
Btw, I am using Windows 8.1 x64 Enterprise.


Regards,
Georgi


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