Classic Shell
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Taskbar and right-click not working
http://classicshell.net/forum/viewtopic.php?f=12&t=1536		 Page 1 of 1
Author:  ocean76 [ Thu Oct 24, 2013 5:12 pm ]
Post subject:  Taskbar and right-click not working
Hi there

I love Classic Shell, this is the first time I've had a problem with it. I can't find anything about this problem on the forum.

In the last few days, when I try to right-click an icon on the desktop OR click anything on the taskbar, the whole screen goes purple for a few seconds and then it goes back to normal. Whatever function I'm trying to do doesn't work.

Eg. If I'm trying to open a folder with a link on the taskbar, the screen goes purple, then goes back to normal, but the folder I'm trying to open doesn't open.

Can you help please? There are certain things I can no longer do because of this bug.

Thanks :D

PS - I'm running Windows Explorer 8 and purple is my chosen background colour
Author:  Ivo [ Thu Oct 24, 2013 9:48 pm ]
Post subject:  Re: Taskbar and right-click not working
Sounds like a context menu extension was installed recently and is causing a crash. Use the "How to capture crash dumps" link at the top and create a few crash dumps. Then attach here.
Author:  ocean76 [ Wed Oct 30, 2013 2:46 am ]
Post subject:  Re: Taskbar and right-click not working
Hi again, I have downloaded the procdump file, but don't know how to open a command prompt in the folder?
Author:  Gaurav [ Wed Oct 30, 2013 3:40 am ]
Post subject:  Re: Taskbar and right-click not working
I have updated the crash dump instructions and added info on how to open a command prompt in that folder: www.classicshell.net/forum/viewtopic.php?f=12&t=6&p=8 Please check if the instructions are clear for you.
Author:  ocean76 [ Thu Oct 31, 2013 9:35 pm ]
Post subject:  Re: Taskbar and right-click not working
Hi again, I tried to follow those instructions and got the command prompt to work, but I wasn't sure if I captured the crash or not! I have 3 dmp files saved but it won't allow me to upload them here and I don't know how to zip them (I have JZip loaded on my computer but can't work out how to use it to zip up files, and I can't use the right-click function), sorry but I don't know enough about computers to understand this stuff! Can you offer advice please?
Thanks :)
Author:  Gaurav [ Thu Oct 31, 2013 11:00 pm ]
Post subject:  Re: Taskbar and right-click not working
No worries. We're here to help. I've updated the instructions again to include how to zip files.
Author:  ocean76 [ Thu Nov 07, 2013 6:03 pm ]
Post subject:  Re: Taskbar and right-click not working
Thanks for the new instructions, but classic shell crashes when I right-click, so I can't follow instruction #5 to zip files.
Sorry to be difficult! Can you tell me another way?
Author:  Ivo [ Fri Nov 08, 2013 9:35 am ]
Post subject:  Re: Taskbar and right-click not working
You can try attaching the files here without putting them into a zip.
Author:  Gaurav [ Wed Nov 13, 2013 11:51 am ]
Post subject:  Re: Taskbar and right-click not working
ocean76 wrote:
Thanks for the new instructions, but classic shell crashes when I right-click, so I can't follow instruction #5 to zip files.
Sorry to be difficult! Can you tell me another way?


The Home tab of the Windows 8 Ribbon Explorer has a button called "New item". Click that dropdown button and click "New compressed folder". When it creates a compressed folder (which means the same thing as a ZIP file), you can drag and drop the dump files over the ZIP/compressed folder to put them inside the ZIP.
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