Classic Shell: Forum

I updated to the new Classic Shell version 4.2.3 recently and now opening the apps menu causes explorer to close and automatically restart.

I didn't have the problem before in previous versions of Classic Shell or Windows 10.

I currently don't have any other problems to report besides this.

Faulting application name: explorer.exe, version: 10.0.10240.16405, time stamp: 0x55b4596f
Faulting module name: ClassicStartMenuDLL.dll, version: 4.2.3.0, time stamp: 0x55b59ff9
Exception code: 0xc0000417
Fault offset: 0x00000000000e8f58
Faulting process id: 0x2554
Faulting application start time: 0x01d0c8f36a169715
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\Program Files\Classic Shell\ClassicStartMenuDLL.dll
Report Id: 19dd4616-760b-4be7-a1a3-66eeb2afac2c

Could you create a crash dump using these steps? http://www.classicshell.net/forum/viewt ... p?f=12&t=6

I have attached a dump file as you requested... it's almost 9mb.
I trust you guys will do your best and be careful... opening the "apps" menu in Classic Shell was fine in the previous version.
I can't put the blame on Windows 10 this time because this started after updating Classic Shell.

I see the problem. Something must have changed very recently in Windows 10, because this worked few days ago.
I will look for a fix in the next few days.

Thank you very much, I appreciate it.
There have been a lot of updates released on Windows Update for Windows 10 in the past week... maybe it's related.

Can you please list the file names in this folder? C:\Program Files\WindowsApps\Microsoft.ZuneVideo_3.6.11821.0_x64__8wekyb3d8bbwe\Assets
A screenshot of Explorer in Details mode would probably be enough.

http://i.cubeupload.com/uECQR2.jpg
List mode seems to show them all well enough... was mostly PNG image files in there.

OK. Try the attached file.
You need to exit the start menu (right-click on the start button, then Exit)
Put the ClassicStartMenuDLL.dll file from the zip into the C:\Program Files\Classic Shell folder
Run ClassicStartMenu.exe
Let me know if this works for you.

Note that this patch is only if you are using 64-bit Windows and only for Classic Shell 4.2.3. The fix will be included in the next release.

Indeed, we're fixed! Thanks for the fast support.

Hmm, I have all Metro apps uninstalled except the ones that can't be removed so I was not experiencing the crash.

_________________
Links to some general topics:

● Compare Start Menus

● Read the Search box usage guide.

I am a Windows enthusiast and helped a little with Classic Shell's testing and usability/UX feedback.

I got that crashing problem later, as well. Ms must have done something.
Could not replace the fix, at first.
I had to rename the original .dll to ClassicStartMenuDLL.olddll

Thank you Ivo.

For me the explorer was not restarting right. It was like a not responding program.
Restarting the PC was the only solution.

But with that fix we are all happy again. =D

Just popping in to confirm that this fix worked wonderfully on my end as well.

Yes! That .dll file makes all the difference! Need to replace the one in the downloaded 4.2.3 version!