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Message |
Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Mon Feb 11, 2013 2:07 pm
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Replies: 54
Views: 204889
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BitDefender Internet Security 2013 was the culprit
Everything works fine, no more freezes:)
I'm happy |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Feb 08, 2013 2:59 pm
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Replies: 54
Views: 204889
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 Anyway Ivo 5 more days to keep testing start button, then green tick:) |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Feb 08, 2013 2:56 pm
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Replies: 54
Views: 204889
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Ivo wrote: The Network Connections is inside the Settings menu if you choose the Classic style, and in the main menu if you choose the XP or Win7 style.
Of course you can drag it anywhere you like using the Customize Start Menu tab.
Got it, solved:) |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Feb 08, 2013 2:45 pm
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Replies: 54
Views: 204889
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| Hi I have uninstalled BitDefender Internet Security 2013 and Installed Norton Internet Security 2013 last Sunday since then their are no more freezes and the start button works fine.:D But one very tiny issue in Classic Shell 3.65: In the start menu Network Connections is missing, open Classics Star... |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sat Feb 02, 2013 2:42 pm
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Replies: 54
Views: 204889
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what's the path for explorer.exe?
see the ClassicStartMenu.exe I add to manually add these rules to the firewall, bitdefender does not pick it up
give me 1 week to test it without bitdefender |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sat Feb 02, 2013 2:29 pm
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Replies: 54
Views: 204889
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IVO
Check this file not one above |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sat Feb 02, 2013 2:25 pm
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Replies: 54
Views: 204889
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Ivo wrote: Looks like you have custom "on-access scanning". See if setting it to Default or Permissive helps. If not, try uninstalling it completely, at least to test if it will help your problem.
Ok I'll try that
and can you check these 2 settings in firewall
file attached |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sat Feb 02, 2013 2:02 pm
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Replies: 54
Views: 204889
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| Hello 1. I've already disabled jumplists, tried it, did not work. 2. I've enabled and disabled windows defender in services.msc did not work. 3. The only Internet security software that is installed on my laptop is bitdefender Internet Security 2013, windows firewell is disabled, as far as I can rem... |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Feb 01, 2013 3:02 pm
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Replies: 54
Views: 204889
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IVO
XML files above post for settings
With this post from windows event viewer, application and system events for the last 1 day or so, files attached |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Feb 01, 2013 2:27 pm
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Replies: 54
Views: 204889
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Feb 01, 2013 1:09 pm
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Replies: 54
Views: 204889
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| XML settings files attached |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Feb 01, 2013 12:55 pm
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Replies: 54
Views: 204889
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| Hi I've uninstall classic shell 3.65 and installed version 3.63 yesterday, this version is better but when i click the start button it refreshes for 3 or 4 seconds then it comes back to the desktop minor freeze I may give up on this now look at other third party start menu programs but I like classi... |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Wed Jan 30, 2013 2:16 pm
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Replies: 54
Views: 204889
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| Ivo take your time its just this annoying start button freeze problem is continuing, everything else works fine, even the metro screen works fine and I have attached a file showing all the software installed on laptop |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Tue Jan 29, 2013 2:03 pm
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Replies: 54
Views: 204889
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hello ivo
you have not downloaded the crash dump file in above post yet
gaby |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Mon Jan 28, 2013 2:03 pm
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Replies: 54
Views: 204889
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unticked that option
logged off
logged back in44
opened cmd
procdump -e 1 explorer.exe
file attached |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Mon Jan 28, 2013 1:50 pm
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Replies: 54
Views: 204889
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Mon Jan 28, 2013 1:38 pm
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Replies: 54
Views: 204889
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Ivo wrote: Dang it. Sometimes there are multiple explorers running. If you open the Folder Options in Explorer, then go to the View tab, do you have the option "Launch folder windows in a separate process" checked?
its done ticked, next step |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Mon Jan 28, 2013 1:27 pm
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Replies: 54
Views: 204889
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| If procdump is still running, that means there was no crash, so no files were saved. Press Ctrl+C in the command window, and that should stop procdump. Then try the following command line "procdump -e 1 explorer.exe". This should create a file if there was just an exception without a cras... |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Mon Jan 28, 2013 1:14 pm
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Replies: 54
Views: 204889
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Hello Ivo
Start button froze from 20:03 to 20:06, in CMD procdump -e explorer.exe was running and it recorded 4 exceptions from 2003 to 2006, how do I exit the program ProcDump IN CMD and save the files in the new folder I created |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 3:24 pm
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Replies: 54
Views: 204889
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| ok wil try again tommorrow |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 3:20 pm
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Replies: 54
Views: 204889
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| everytime I right click at the bottom then click properties and then the tab toolbars and then command prompt records an exception, start button not froze yet |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 3:12 pm
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Replies: 54
Views: 204889
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Ivo wrote: OK, that sounds like a crash. Just run "procdump -e explorer.exe" in the background and keep using your computer normally until the crash happens.
run that before the crash happens |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 3:09 pm
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Replies: 54
Views: 204889
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| error log 2 from event viewer, 5 screenshots on word doc |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 3:01 pm
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Replies: 54
Views: 204889
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| when it freezes the start button goes black then the whole desktop disappears for about 5 to 30 seconds then desktop comes back on |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 2:57 pm
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Replies: 54
Views: 204889
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| temporary freeze kind of crash for about 5 to 30 seconds, it varys on each freeze |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 2:55 pm
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Replies: 54
Views: 204889
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| ok my start button froze again, I forgot to open command prompt, silly me |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 2:49 pm
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Replies: 54
Views: 204889
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| Hi Ivo I have copied and pasted the event log for the earlier crash from windows event viewer onto word for you, see if thats any help to you, I hope I have sent the right error messages from the event viewer. it is still working and for some reason my laptop is booting up very fast too, before ever... |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 1:29 pm
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Replies: 54
Views: 204889
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Ive logged of my laptop, Restarted my laptop and shut down and powered my laptop again for some reason its working
When it crashes again I promise I will send log files to you |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 1:17 pm
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Replies: 54
Views: 204889
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| Type "procdump -n 10 -s 1 explorer.exe", don't press Enter. Click the start button - if the menu doesn't open immediately, click in the command window and press Enter. The goal is to capture as many dumps as possible while the menu is non-responsive. OK I'll do that and send you the files... |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 1:06 pm
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Replies: 54
Views: 204889
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Ivo wrote: You can do shift+right-click in Explorer and select "open command window here". ok got their their, next do I need to type "procdump -e explorer.exe" in command prompt first then enter then click the start button? |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 12:57 pm
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Replies: 54
Views: 204889
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| I do not links to files (like exes) that are on the network and how do you open up command prompt in a folder? |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 12:44 pm
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Replies: 54
Views: 204889
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| I'm using Windows 8 Pro with Media Centre |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Sun Jan 27, 2013 12:28 pm
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Replies: 54
Views: 204889
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Hi
In the tab special items I ticked Don't display this item for Network Connections then clicked ok, still get same problem when click the start button freezes then screen refreshes returns to the desktop
Regards
Gaby:cry: |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Jan 25, 2013 4:38 pm
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Replies: 54
Views: 204889
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| hi my wireless network ia always connected and i have a link to the network menus from the start menu, i will untick this option and see if it makes any difference tommorrow, i have the same configuratiin on my pc with win 7 32 bit never had any problems. do you think the problem with win 8 64 bit m... |
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Forum: Bug Reports Topic: Classic Shell Freeze on Windows 8 Pro 64 bit |
| Gaby3212 |
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Posted: Fri Jan 25, 2013 3:46 pm
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Replies: 54
Views: 204889
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| Hello I recently installed Classic Shell 3.65 on my laptop which has Windows 8 Pro 64 bit, it worked fine for a week then all of a sudden when a click the start button it freezes for 20 to 30 seconds then skips to metro start page back to the desktop then I try to launch the menu with the start butt... |
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