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 Forum: Classic Start Menu   Topic: Cortana says start menu has crashed and must log me out

elementalwindx
Posted: Sun Oct 18, 2015 6:52 pm 

Replies: 11
Views: 24446
Well it looks like it may not be classic shell. I've removed classic shell and restarted the PC, and now I'm getting "start menu" rather than "classic shell"..... perhaps its a tsplus issue then. haha oh what fun...

 Forum: Classic Start Menu   Topic: Cortana says start menu has crashed and must log me out

elementalwindx
Posted: Sun Oct 18, 2015 6:47 pm 

Replies: 11
Views: 24446
It doesn't create a crash dump. In fact I can continue to work indefinitely just fine, except the entire bar at the bottom and start menu are completely frozen and unusable until I log out of my session and log back in.

 Forum: Classic Start Menu   Topic: Cortana says start menu has crashed and must log me out

elementalwindx
Posted: Sun Oct 18, 2015 6:43 pm 

Replies: 11
Views: 24446
Also just found this: The program explorer.exe version 10.0.10240.16431 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 860 Start Time: 01d105168b927741 Te...

 Forum: Classic Start Menu   Topic: Cortana says start menu has crashed and must log me out

elementalwindx
Posted: Sun Oct 18, 2015 6:42 pm 

Replies: 11
Views: 24446
Ivo wrote:
Cortana has nothing to do with Classic Shell. That's why I need to see the exact message. I don't know of any log that is relevant.



I believe in windows 10 cortana just appears with just about any "windows related" error. The dialog box just says "cortana" on it.

 Forum: Classic Start Menu   Topic: Cortana says start menu has crashed and must log me out

elementalwindx
Posted: Sun Oct 18, 2015 6:40 pm 

Replies: 11
Views: 24446
Cortana has nothing to do with Classic Shell. That's why I need to see the exact message. I don't know of any log that is relevant. I'm searching thru the event logs now and found this with keywords: classic The description for Event ID 56 from source Application Popup cannot be found. Either the c...

 Forum: Classic Start Menu   Topic: Cortana says start menu has crashed and must log me out

elementalwindx
Posted: Sun Oct 18, 2015 6:36 pm 

Replies: 11
Views: 24446
Ivo wrote:
What is the exact error message? A screenshot of the error would be helpful.



I was kind of in a rush to clear up the issue, sorry. Is there an event log I can perhaps read and relay to you? I ended up removing the program for the time being.

 Forum: Classic Start Menu   Topic: Cortana says start menu has crashed and must log me out

elementalwindx
Posted: Sun Oct 18, 2015 6:25 pm 

Replies: 11
Views: 24446
Just letting you know on windows 10 pro, I'm using ts plus to terminal services my way into this machine. After some time roughly 10min or so, a message will come up from cortana saying classic shell has crashed and the computer needs to log out. I can restart my remote session and everything will w...
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